Instructor Information
Kathleen Cloud, President, Higgins Flooring
kathleen.cloud@mfhiggins.com
Kathleen Cloud is the President and Co-Owner of M. Frank Higgins & Co., Inc., one of the largest commercial flooring specialists in the region. M. Frank Higgins, a fourth-generation family business since 1952, is located in Berlin, CT, and has over 50 full time employees. At Higgins, Kathy promotes strong family and community values and helps create a company culture that honors service to the customer through relationship building, employee development through workshops and educational opportunities, and involvement in community service opportunities. Kathy attributes her success to having a dedicated team of wonderful people, with her number one fan being her husband, Steve Cloud, Co-Owner of Higgins, all focused on customer satisfaction and teamwork. This support has been instrumental in helping Higgins continue its pattern of growth.